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Mobile Spy: iPad

Answers to frequently asked questions about Mobile Spy (a.k.a. “Smartpad”) for iPads.

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Can I delete the Cydia and Smartpad icon?

No, you cannot delete the Cydia icon off of the springboard. Instead of deleting the Cydia icon, you should just hide it. You can hide the Cydia icon and Smartpad icon directly from the Mobile Spy interface. Here’s the page on Retina-X Studios, LLC’s website that explains the process:

The section about hiding the icons is #5 under Accessing & configuring the interface (towards the very bottom of the page).

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How do I reset the Mobile Spy password for iPad?

To reset the password on iPad, you would first reset your password to a new password inside your online control panel. Then, you would bring up the interface on the iPad itself and log in with the user name and new password. Mobile Spy will save that new information so the logs go to the correct account.

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If I upgrade the firmware on the iPad, will it remove Mobile Spy?

Yes, whenever you upgrade the firmware on the iPad, it will remove all programs and utilities associated with jailbroken software. This will include Mobile Spy and Cydia.

You should not upgrade firmware until you have time to re-jailbreak your device and make sure that firmware version can be jailbroken. Apple, lately, has been working on creating firmware versions that cannot be jailbroken. Make sure if you plan to upgrade that a reliable jailbreaking method for that firmware is available.

So if you upgrade the iPad’s firmware and it can be jailbroken, simply re-jailbreak the device and reinstall Smartphone through Cydia.

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How do I jailbreak the iPad?

Retina-X Studios, LLC’s staff does not provide support for the jailbreak process due to that this process is not their product, process, or design. You must jailbreak the iPad on your own.

Here is a highly-recommended website with complete instructions on how to jailbreak each model and firmware of the iPad:

iClarified’s Guide For Jailbreaking The iPad

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Will anything be erased if I install Mobile Spy on an iPad?

No, photos, apps, music, internet favorites, etc. will not be deleted or affected by installing Mobile Spy. Also, the iPad’s performance will not be affected by using Mobile Spy.

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How do I remove Mobile Spy from an iPad?

To remove Mobile Spy from an iPad, go into Cydia and tap Manage, then Packages and scroll down to Smartpad and tap that entry. Then tap Remove at the top right corner, then Confirm. Cydia will then uninstall Mobile Spy from the iPad.

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How do I bring up the interface on an iPad?

To bring up the interface on an iPad, bring up the Safari web browser. Type in the address bar and tap Go. The page that will display will be a white page and the word “Denied”. Once that page appears, tap the Home button. Within 10 seconds, the springboard will reset. The Smartpad icon will now be visible. Tap on that icon and the Mobile Spy interface will appear.

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